Facility

Door Kraft operates a state-of-the-art manufacturing facility located at 110 Industrial Blvd, Building 3, Eatonton, GA 31024, USA. This facility excels in efficient storage and shipping logistics. Additionally, Door Kraft's factory in Vietnam enhances scalability and flexibility, critical for fulfilling diverse customer demands and supporting container programs. A factory tour video is available at www.doorkraft.com.

Pricing Methods

Door Kraft uses a straightforward, tiered commission structure for pricing. Multipliers vary between 0.28 to 0.34, with a 3.5% price differential between tiers based directly on the published price list.

Ordering Process (Dealer Facing)

Initiate Order & Order Placement: Dealers can email to place orders or create estimates.

Payment: Order summaries are reviewed before proceeding to payment via ACH Transfer. This is managed by our finance team.

Logistics

Shipping Confirmation: Customers receive a confirmation email with ETA details once orders are dispatched.

Estimated Delivery: Orders can be produced within 30 days and reached within 2 months of ship date to warehouse.

Warranty

Overview of Warranty: Door Kraft offers a one-year limited warranty to the original consumer purchaser, stating that products are free from defects in workmanship and materials under normal usage, covering cabinet boxes, doors, drawers, shelves, and manufactured accessories.

Covered Products:

Cabinet Boxes
Doors
Drawers
Shelves
Manufactured Accessories

Warranty Limitations and Exclusions: Exclusions include damage from misuse, neglect, improper installation, acts of God, normal aging, and environmental exposure. Specific issues like hairline cracks in painted finishes due to environmental changes also fall outside the warranty coverage.

Additional Provisions: The warranty does not cover costs related to product removal, shipment, or reinstallation, and Door Kraft reserves the right to modify designs and specifications without updating previously manufactured products.

Support Contacts